STRAIGHT

Returns Policy

At The Hair Project LA, we strive to ensure that your order is processed and shipped as quickly as possible. Once your order is placed, please allow 1-3 business days for processing before it is shipped. You will receive a confirmation email with tracking information once your order is on its way. Return Policy: We are committed to providing you with the highest quality hair products. As such, we do not accept returns or exchanges on any items. This policy is in place because we stand firmly behind the quality and integrity of our products. We understand that hair is a personal choice, and we encourage you to carefully select your items before completing your purchase. Please review all product descriptions and images to ensure you’re choosing the right look for you. Issues with Your Order: If you experience any issues with your order, such as a defect or error, please contact us within 24 hours of receiving your items. We will be happy to assist you and resolve any concerns you may have. Your satisfaction is important to us, and we will do our best to ensure you have a positive experience with our brand. Thank you for choosing The Hair Project LA. We appreciate your understanding and support!