Hair Description
xOur premium hair is soft, ssilky, and 100% Authentic. Designed to blend seamlessly with your natural hair, it adds volume, texture, and a flawless finish. Whether you're going for sleek and straight or bouncy curls, our luxury extensions give you the full, beautiful look you deserve. Perfect for everyday wear or special occasionsluxury you can feel and trust.
Shipping & Return
xReturns Policy
At The Hair Project LA, we strive to ensure that your order is processed and shipped as quickly as possible. Once your order is placed, please allow 1-3 business days for processing before it is shipped. You will receive a confirmation email with tracking information once your order is on its way. Return Policy: We are committed to providing you with the highest quality hair products. As such, we do not accept returns or exchanges on any items. This policy is in place because we stand firmly behind the quality and integrity of our products. We understand that hair is a personal choice, and we encourage you to carefully select your items before completing your purchase. Please review all product descriptions and images to ensure you’re choosing the right look for you. Issues with Your Order: If you experience any issues with your order, such as a defect or error, please contact us within 24 hours of receiving your items. We will be happy to assist you and resolve any concerns you may have. Your satisfaction is important to us, and we will do our best to ensure you have a positive experience with our brand. Thank you for choosing The Hair Project LA. We appreciate your understanding and support!FAQs
x1. Can I cancel or change my order once it’s placed?
Unfortunately, once your order is placed, we cannot accept cancellations or changes. Please double-check your selections before completing your purchase to ensure you’re satisfied with your order.
2. What is the shipping time for my order?
After your order is processed, you can expect your shipment to arrive within 3-5 business days. We strive to get your beautiful hair to you as quickly as possible!
3. Do you offer a pickup option?
Yes! If you’re in the Los Angeles area, we offer a pickup option for online orders. Simply choose this option at checkout, and we’ll provide you with details on where and when to collect your order.
4. How do I care for my raw and virgin hair bundles?
To keep your hair looking its best, wash it gently with sulfate-free shampoo, condition regularly, and avoid excessive heat styling. For more detailed care tips, please refer to our Hair Care Tips section.
5. Can I dye or style my raw and virgin hair?
Absolutely! Our raw and virgin hair is versatile and can be dyed, curled, or straightened just like your natural hair. Be sure to use high-quality products and heat protectants to maintain its quality.
6. What if I have an issue with my order?
If you experience any issues with your order, please reach out to our customer service team within 7 days of receiving your items. We’re here to help and ensure you have a great experience with our products!
Unfortunately, once your order is placed, we cannot accept cancellations or changes. Please double-check your selections before completing your purchase to ensure you’re satisfied with your order.
2. What is the shipping time for my order?
After your order is processed, you can expect your shipment to arrive within 3-5 business days. We strive to get your beautiful hair to you as quickly as possible!
3. Do you offer a pickup option?
Yes! If you’re in the Los Angeles area, we offer a pickup option for online orders. Simply choose this option at checkout, and we’ll provide you with details on where and when to collect your order.
4. How do I care for my raw and virgin hair bundles?
To keep your hair looking its best, wash it gently with sulfate-free shampoo, condition regularly, and avoid excessive heat styling. For more detailed care tips, please refer to our Hair Care Tips section.
5. Can I dye or style my raw and virgin hair?
Absolutely! Our raw and virgin hair is versatile and can be dyed, curled, or straightened just like your natural hair. Be sure to use high-quality products and heat protectants to maintain its quality.
6. What if I have an issue with my order?
If you experience any issues with your order, please reach out to our customer service team within 7 days of receiving your items. We’re here to help and ensure you have a great experience with our products!
